1. Siebel CRM Consultancy
(Siebel CRM/Siebel CRM)

... Architectuur: Installatie: Windows en Unix, Load Balancing Siebel Integraties: Workflow, Integratie Objecten, XML, EIM, Websphere MQ, Web Services Siebel Ondersteuning: Eindgebruikers, Hoofdgebruikers, ...

2. Increase the Customer Lifetime Value through Customer Intimacy
(Blog/Blog)

... the customer and increase the margin where possible. Increasing the share of the customer means that you will try to cross-sell, have him buy the related services from you as well. If he buys your paper ...

3. Hosted CRM for Small Companies
(Blog/Blog)

... challenge until now was the integration with other back end applications but this has been greatly improved with open API's and standardisation using XML and webservices. CRM has become a commodity, everybody ...

4. Use Your Strategy For Tough Decisions
(Blog/Blog)

... of a customer and which cannot survive on his own! Limit your services, and start being excellent in your core business. Analyze your business, which service did you once start to please a customer? Is ...