1. Increase the Customer Lifetime Value through Customer Intimacy
(Blog/Blog)

Being a good supplier, offering good products at a good price is no longer sufficient to keep your customers buying from you. The ever growing greed for cheap products will drive your customers towards ...

2. Hosted CRM for Small Companies
(Blog/Blog)

... are successful. Not a lot of small and midsized companies can afford this or have the time to spend on a second try-out. Hosted CRM, could therefore be a good alternative to the on-premise implementation. ...

3. Crisis ! How exactly can we get around it?
(Blog/Blog)

... freak out. It may be a good idea to look for ways to get around the crisis. How exactly can we get around the crisis? By being creative, by reintroducing old traditions, by returning to our basis.  ...

4. Use Your Strategy For Tough Decisions
(Blog/Blog)

... it is not always a good strategy! "At one of my previous employers I was trained to answer every customers request with: "Yes of course we can help you, we are specialized in that product you’re looking ...

5. Employee Satisfaction
(Blog/Blog)

... may accept all your measures out of fear to get unemployed, but in the long run you are creating a time bomb. Once the market picks up, they will be the first to take of to other horizons. A good employee ...